My office will be closed from Wednesday 22 December 2021.

We will not be able to respond to enquiries from then until we return on Wednesday 5th January.

We will respond to casework as soon as possible after this.

Please find information about places to get help, support and advice over this time.

Mental Health Crisis

If you are struggling over the Christmas period and would like to speak with someone, Samaritans’ listening service is there, whatever you’re going through. You can call them on 116 123 or email


Useful Contacts

In case of emergencies always contact 999, however for non-emergencies you could use the following numbers

South Yorkshire Police – 101

NHS – 111

NHS COVID VACCINES, TESTS, PASS and more – 119 (7am – 11pm)

Sheffield City Council – 0114 273 4567 (8am to 6pm, Monday to Friday)

Sheffield Citizens Advice – 0344 411 311 (10am to 4pm, Monday to Friday)

Shelter – 0808 800 4444 (8am to 8pm weekdays, 9am to 5pm weekends)

Sheffield Domestic Abuse Helpline – 0808 808 2241 (8am to 8pm weekdays, 9am to 5pm Saturday)

National Domestic Violence Helpline – 0808 200 0247

Assist (Asylum Support) – 0114 275 4960

Migrant Help (Asylum Helpline) – 0808 801 0503

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Get Your COVID Booster Now:

COVID vaccines and boosters are being administered every day across Sheffield. Find out where you can go for your COVID vaccine and booster by visiting the NHS website:

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